Hallidays IT - The perfect solution

Support when you need it

Hallidays IT - Supporting you and your team
Our approach to support is simple, we provide a single point of contact for all IT related queries and ensure that questions are answered in as little time as possible. We aim to become a part of your team by building a personal, yet professional and trusted relationship with you. You will get to know our engineers by name and have access to the whole team anytime of the day.

Key Features:

Hallidays IT - Our team works for you An extension of you - We will integrate ourselves as an extension of your team, giving all of your users the confidence to call us anytime. Through regular contact we will build trusted relationships and arm your end users with helpful knowledge to enable you to get the best out of your systems.
Hallidays IT - Unlimited telephone and remote support Telephone and Remote - Our Unlimited Telephone and Remote Login Support option gives your entire team access to our engineers for one low monthly fee. We become your single point of contact for any IT related query and will even deal with difficult third parties wherever possible. Our unlimited option allows you to concentrate on what you are good at and stop worrying about IT nightmares.
Hallidays IT - Easy as 1, 2, 3 On site - For those rare occasions when a remote support session just isn't suitable, one of our engineers can attend site to resolve your issue in person. Days can be purchased in advance, monthly or as and when needed - we fit in with your requirements. Our engineers are happy to help whatever the problem - if you need to know more, just ask.
Hallidays IT - Proactive support of your IT systems Active Health - Our "Active Health Monitor" service includes our 24/7 monitoring software on all of your server systems. This proactive approach to support gives us a real time view of your server(s) health and allows us to resolve any smaller issues before they begin to affect you. We also have the ability to spot any potential issues with hardware and will take steps to rectify them without you even knowing.
Hallidays IT - Annual reviews to monitor performance Annual Review - We will have an annual review meeting with you to measure our performance and to ensure you are happy with everything we are doing, including a review of our KPIs and reports. We are always looking for ways to improve our support and these meetings provide us with valuable feedback for this process.

Get in touch now to see how we can support you and help you to grow your business

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